Voice conversational AI that makes
your customers happy

Automate repetitive calls in your contact center with voice agents that offer the best always-on call experience.

👇 Their customers hang up the phone happy

Why conversational AI?

☎️

Answer every phone call

Handle millions of calls in more than 50 languages

Increase your customer satisfaction

Make your call center available 24/7, without any queue time

🎯

Free up your agent's time

Automate up to 50% of incoming calls, focus on the high-value ones

🗣

Offer a smooth call experience

Talking to a conversational agent is as natural as to a human

📈

Streamline your operator workload

Let the conversational AI automatically absorb load peaks

🎮

Build an agile customer service

Customize your conversational AI in an instant with our studio app

Automating complex calls
doesn't need to be complicated

🗣 Conversational AI: a true virtual agent

Our conversational agents exchange with your customers in natural language in order to understand their question and provide the appropriate answer​

🚀 Customer satisfaction actually increases

It is now possible to satisfy callers and enjoy productivity gains. Our voice agents provide a dependable and hiccup-free call experience to your customers​

⏱ Crazy fast time to production

Evolve your customer relations with a dedicated calldesk customer success team that provides day-to-day support, from project kickoff to general deployment in production​

🕹 Tailor-made use cases

Deploy an effective conversational AI that meets your challenges in days, not months. Our voice agents are pre-trained to understand your callers’ demands thanks to millions of real life conversations​

How to dramatically increase your customer service productivity?

Get your free version of our 2020 report on the French conversational AI market

"Our conversational AI should allow us to automate 500,000 calls a year. The calldesk teams accompanied us to guarantee the voice agent resiliency in front of this increasing workload. We've really found the right way to work together!"
Claude Desmoucelles
Head of Operations, Shared Services @ Dalkia

Every unsatisfied customer can be turned into a brand ambassador. But this requires a real change of approach with your contact center…

Alexandre Courbin calldesk voicebot callbot
Alex Courbin
Marketing Manager @ calldesk

Companies invest 10B€ per year in their customer relationship. Yet only one in 10 customers is satisfied with customer services. How can this gap be explained?

Vincent Gire CEO calldesk voicebot callbot
Vincent Gire, CEO
Interview @ BFM Business

82% of callers are dissatisfied with DTMF IVRs. How can natural language IVR improve the situation?

Aimé Dushimire Calldesk voicebot callbot
Aime Dushimire
Co-founder @ calldesk

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