calldesk’s Benefits

Offer the best
calling experience

Offer high-end, personalized customer service and improve your callers’ satisfaction.

Discover how

1. Eliminate waiting times

Offer an immediately available customer service, remove your callers’ main source of dissatisfaction, reduce your customers’ drop-out rate.

2. Welcome each customer as a regular

Immediately capture call reason, easily identify every caller and show each of your customers that they are unique

3. Create a high-end experience

Transfer each call to the right agent, turn your consultants into solutions providers, create more human exchanges and offer a differentiating experience.

Testimonies

“We were able to validate the solution’s ROI in the first few months. Implementing a natural language IVR has greatly simplified our customer journey, and they now are immediately directed to the right skills center”

Chief Technical Officer @Top-tier French company, logistics

“In less than 3 months, we’ve seen a 30% decrease in the number of calls that agents must respond to. All callers receive an immediate answer, and agents can focus on requests that really require their attention”

Customer Relations Director @French Insurance Company, 2500 employees

What calldesk
can also do for you...

Increase your customers’ satisfaction by offering them a service always available, immediately, 24/7.

Improve customer satisfaction while reducing your operating costs.

Discover calldesk today.

Talk to a customer service expert.