The calldesk leadership team

We are conversational AI enthusiasts who work daily to transform customer service. Discover the humans behind our voice agents!

Vincent Gire

Co-founder & CEO

Entrepreneur, computer engineer, a graduate of Polytechnique and Stanford, Vincent has been working with conversational AI for over 10 years. Passionate by new technologies and by the world of contact centers, he leads the calldesk team on a daily basis.

Aimé Dushimire

Co-founder & Head of KAM

A Sciences Po graduate, Aimé is a serial entrepreneur who has been passionate about the world of customer service for 8 years. He co-founded calldesk after meeting Vincent in 2016, and helped create and deploy the very first AI-powered voice agents projects in Europe.

Victoire Heckmann

Head of Customer Success

Victoire leads calldesk's Customer Success team and coordinates our daily relationship with our customers. An ESSEC graduate, Victoire has more than 5 years of experience in project management (Bluewolf, IBM), and has coordinated the deployment of some 30 voice agents projects.

Anton Zanni

Head of Product

An EDHEC graduate, Anton spent 4 years in strategy consulting before launching a management app for SMBs. Finding pleasure in designing technical solutions to enterprise problems, Anton created and manages calldesk's product team.

Lucas Willemot

Engineering Manager

An UTC graduate, Lucas became an entrepreneur even before the end of his studies and joined the calldesk adventure in early 2018. Full-stack developer, then scrum master, he now coordinates the whole calldesk technical team.

Florian Lepetit

Business Development Manager

An engineer graduated from INSA, Florian has 5 years of experience in digital and customer relationship consulting. After working at IBM and Capgemini, he joined calldesk in 2019 to develop the business with an international focus.

Damien Gallet

Technical Lead

An INSA graduate, Damien joined calldesk in 2017 to work on calldesk conversational AI platform. Full-stack Engineer, then team leader, Damien now plays a transversal role to ensure the reliability of calldesk solution.

Marjorie Gisserot

Head of Talent

An IPAG graduate, Marjorie was calldesk's eighth recruit and is in charge of recruitment, corporate culture and human resources. She helped define the company's working values and set up efficient work processes.

Alexandre Courbin

Marketing Manager

An ENS Cachan and Paris Dauphine graduate, Alexandre has been passionate about new technology and innovation for several years. He manages the marketing and partner relations of calldesk.

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