calldesk is a SAS registered under the French law. The company, with authorized capital of 85,568.00 euros, has its registered office located at 49 rue de Ponthieu – 75008 Paris.
calldesk is registered with the Paris Trade and Companies Register, under number 819 861 436.
Calldesk intracommunity VAT number is FR 37 819 861 436.
Email : firstname.lastname@example.org
Telephone: +33 1 86 65 50 32
General Data Protection Regulation
Calldesk services end users
Personal Data may be processed by Calldesk during the provision of its Services, in particular Services connecting an AI voice agent and a physical person, identified at least by their phone number and as the case may be by their first name, last name, date of birth or other personal information.
In that case, Calldesk processes Personal Data under the authority, on the instructions and on behalf of the Data Controller, which is Calldesk’s Customer or Calldesk’s Partner, as the case may be. The Data Controller is responsible for collecting the End User consent for the processing of its Personal Data.
The information collected in the form on the contact page is recorded in a computerized file owned by calldesk SAS. The legal basis of the processing is the consent of the person who has voluntarily transmitted the data and accepted their processing in order to organize a first commercial exchange with calldesk teams.
The data marked with an asterisk in the questionnaire must be provided. The data collected will only be communicated to the calldesk sales and marketing team.
The data will be kept for maximum three years from the date of collection or from the last contact between a calldesk employee and the natural person concerned.
You can access your data, rectify them, request their deletion or exercise your right to limit the processing of your data at any time. You also can withdraw your consent to the processing of your data at any time.
Consult the cnil.fr website for more information about your rights. To exercise these rights or if you have any questions about the processing of your data in this device, you can contact the Data protection officer of calldesk by e-mail at email@example.com or by post at 29 rue des Petites Ecuries, 75010 Paris.
If you consider, after having contacted us, that your “Information Technology and Freedom” rights are not respected, you can address a complaint to the CNIL.
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During navigation, the user can also receive cookies sent from sites or from different web servers (so-called third parties) on his terminal, on which some elements may exist (eg images, maps, sounds, specific links to other pages domains) on the site that the user is visiting.
More generally, some cookies (called session cookies) are assigned to the user’s device only for the duration of access to the site and expire automatically when the browser is closed. Other cookies (defined as persistent) remain in the device for a prolonged period of time.
The specific purposes of the different types of cookies installed on this site are described below.
Features and purposes of cookies installed by the site
Technical cookies : These are cookies used specifically to allow the proper operation and use of our sites. For example, technical cookies are used for the user login functionality. In the case of the integration of external services such as social networks, they are provided by third parties.
Profiling cookies : Profiling cookies are not used on this site.
Analytical cookies : These are cookies used for statistical analysis, to improve the site and simplify its use as well as to monitor its correct functioning. This type of cookie collects anonymous information on the activity of users on the site. This type of cookie is provided exclusively by third parties.
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How to give consent ?