Your partner for AI-powered call automation
Calldesk designs and deploys AI voice agents that reduce costs, scale with your needs, and deliver measurable ROI from day one.
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HANDLING MORE THAN 30 Million calls per year FOR LEADING ENTERPRISES
like humans.
Made for the enterprise.
Automate routine calls, lower costs, and elevate customer experience. Go to the edge of customer service with the latest AI voice models and a strategic partner to leverage them effectively.
24/7 Availability
Handle inbound and outbound calls at any time, across any time zone—instantly.
Call Event
9:32 AM
Resolved by Calldesk.
now
Call Event
9:33 AM
Forwarded by Calldesk.
now
Call Event
9:47 AM
Forwarded by Calldesk.
now
Multilingual & Aware
Talk like a local. Calldesk understands nuance in 80+ languages.
Caller
Je voudrais modifier ma réservation...
Calldesk
Of course — when would you...
Caller
Est-ce possible de la déplacer…
Fully No-Code
Manage agents and workflows in our collaborative Calldesk Studio app.
Workflow
Configured via visual builder
Integration
Deployed without codebase access
Automation
Triggered by real-time events
Enterprise-Ready
Deploy securely with compliance, integrations, and performance at scale.
Select your integrations
Salesforce
Industry-standard support platform.
Zendesk
Industry-standard support platform.
Explore automation use cases
to handle any call or request
Go from use case discovery to
production-ready callbot in 30 days.
We start with a large-scale AI-powered Calls Assessment to uncover your highest-impact automation opportunities. Then, using the results, we create a roadmap to deploy your callbots optimized for maximum ROI.
Call analysis & insight generation
Our Scanbot connects to your call system and uses a pre-trained LLM to analyze inbound customer service calls—identifying patterns, pain points, and automation-ready use cases tailored to your industry.
Collaborative use case selection
Using the Scanbot’s executive report, we collaboratively select the highest-impact use cases to automate—prioritizing customer experience and ROI.
Callbot design and pilot launch
We design and deploy a custom LLM callbot to automate the top use cases in your production environment.
Week 4
Review and scale
You assess the bot’s performance. If satisfied, you can expand automation to additional use cases uncovered by the scanbot for even greater impact and ROI.
Enedis achieved a 75% self-service rate for "delivery point" searches over the phone. Thanks to the voice agent, agents can be employed on higher value-added tasks, making the work of the agencies more fluid.
Expertise forged by working with top-tier customer service teams.
Start your AI transformation today.
Reduce costs & increase efficiency
Automate 80% of call volume to free up human agents for complex cases.
Handle demand-spikes with ease through instant deployment of new AI agents.
Shorten resolution times by routing calls efficiently to the right team.
Boost customer experience
Provide 24/7 multilingual support availability without adding headcount.
Resolve routine inquiries faster, improving NPS & CSAT.
Deliver personalized conversations using CRM and historical data context.
Deliver lightning-fast responses with <1 second latency from AI agents
Accelerate digital transformation
Go live in 30 days with managed services and minimal IT overhead.
Gain 360 visibility of your call operations with real-time analytics & call insights
Continuously improve automation and service level with AI-driven performance data.
Integrate seamlessly with your CRM and telephony systems.
Customer Satisfaction
Resolution Rate
Costs Reduction
Faster Response Time
Customer Success Stories
Real-world results from companies transforming their contact centers with AI.
