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Automate repetitive calls in your customer service with AI-powered voice agents

Focus your teams on high-touch interactions to improve your customer satisfaction.

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They trust us

30+ top tier actors have chosen calldesk to deploy a voice agent in production for their customers.

”Thanks to calldesk, we've reduced by 70% the cost of processing simple requests, while providing a better experience to our callers”

Alex Candelier
Head of User Contact Center
La Poste

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Transform your contact center with voice agents!

80%
Full self-service rate

Solve customer issues without the need for agent intervention.

-40%
Average handling time reduction

Automate your teams' repetitive tasks, on-call and post-call.

2 weeks
Average time to production

Start on a limited call flow and easily collect customer feedbacks.

+10%
in customer satisfaction (CSAT)

Deliver 24/7 service, with no queue time, available even in case of call spikes.

Develop your knowledge on voice agents

Download our 2021 ebook "How to develop
self-service over the phone with AI-powered voice agents?"

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Trusted by top partners

Our partners are leaders in the customer relationship ecosystem

Benefits of AI-powered voice agents

Automate repetitive inbound calls and increase your productivity

Digitize inbound phone calls

Process simple requests without involving your agents.

Divide the cost of handling calls

Automate conversations, partially or end-to-end.

Absorb call spikes easily

Handle the overflow 24/7 with voice agents.

Free up your team's time for high touch interactions

Save thousands of work hours

Automate low-value-added tasks.

Upskill your human agents

Improve your team's work well-being.

Create a memorable experience

Turn unsatisfied customers into brand ambassadors.

Increase your customer satisfaction over the phone

Empower your customers

Develop self-service over the phone channel.

Remove irritants from your customer journey

Offer a 24/7, immediately available customer service.

Unleash the full potential of the voice

Build smooth conversations in natural language.

Transform your contact center in depth to win the battle for customer retention

Offer the best experience to your callers

Combine human and AI to better serve your customers.

Maximize the productivity of your teams

Exceed your operational goals with AI.

Differentiate your brand over the long run

Create memorable experiences that your customers will remember!.

You're in good company

Discover why our customers are using calldesk

"Thanks to calldesk, we've reassigned 20 FTEs to higher value-added tasks!"

Silvia Fabarro, Customer Department Manager - Enedis

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"Our voice agent Julie is there to guide and support our callers all along their journey"

Wilfried Briand, Head of Digital Transformation Programs - CNP Assurances

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"We've deployed 4 AI-powered voice agents to reduce the cost of processing simple requests by 70%"

Alex Candelier, Head of user service center - La Poste

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Currently on calldesk

Discover the use cases deployed in production

Millions of customers talk to our voice agents every year. How do we help them?

What is an AI-powered voice agent?

Discover how our voice agents work and what they can do for your contact center.

What does a voice agent project look like?

Calldesk customers deliver their testimonials on implementing a voice agent.

Become an expert on voice agents !

Discover our 2021 ebook "How to develop self-service over the phone with AI-powered voice agents?"

I have read the privacy policy and I allow calldesk to send me information.