Automate inbound calls in your customer service with AI-powered voice agents that your customers love

Focus your teams on high-touch interactions to improve your customer satisfaction.

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They trust us

50+ top tier actors have chosen calldesk to deploy a voice agent in production for their customers.

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”Thanks to calldesk, we've reduced by 70% the cost of processing simple requests, while providing a better experience to our callers”

Alex Candelier
Head of User Contact Center
La Poste

Read his testimonial

Transform your contact center with voice agents !

80% Full self-service rate

Solve customer issues without the need for agent intervention.

- 40% Average handling time reduction

Automate your teams' repetitive tasks, on-call and post-call.

+ 10% in customer satisfaction (CSAT)

Deliver 24/7 service, with no queue time, available even in case of calls overload.

2 weeks Average time to production

Start on a limited call flow and easily collect customer feedbacks.

Trusted by top partners

Ecosystem and technology to easily implement your voice agents

Benefits of AI-powered voice agents

Boost your contact center's productivity by dividing the cost of handling inbound calls

Reduce the cost of recurring calls by automating them partially or end-to-end, even during call overloads.

Automate repetitive tasks so your team can focus on high-touch interactions

Turn your agents into problem solvers capable of delivering unique experiences to your customers.

Remove irritants from your customers’ journey and increase their satisfaction over the long term.

Build a premium service available immediately, 24/7, with a smooth journey in natural language.

Transform your contact center in depth to win the battle for customer retention.

Exceed your operational objectives (answer rate, first contact resolution, customer effort score) to differentiate yourself in the long term.

You're in good company

Discover why our customers are using calldesk

We’ve deployed four AI-powered voice agents to offer our customers a phone selfcare service. The cost to handle simple requests over the phone has dropped by 70%!

Alex Candelier, Head of user service center — La Poste

Thanks to our voice agent Julie, we can better filter calls and automate simple conversations, while providing the best quality of service to our customers.

Wilfried Briand, Head of Digital Transformation Programs — CNP Assurances

Calldesk has enabled us to automate over 80% of several single call streams. And our customer service is now available 24/7!

Silvia Fabarro, Customer Department Manager — Enedis

Currently on calldesk

Discover the use cases deployed in production

Millions of customers talk to our voice agents every year. How do we help them?

What is an AI-powered voice agent?

Discover how our voice agents work and what they can do for your contact center.

What does a voice agent project look like?

Calldesk customers deliver their testimonials on implementing a voice agent.

Are you ready for conversational AI?

Send us a message and we'll be happy to answer your questions.