Head of User Contact Center
Reduce the cost of recurring calls by automating them partially or end-to-end, even during call overloads.
Turn your agents into problem solvers capable of delivering unique experiences to your customers.
Build a premium service available immediately, 24/7, with a smooth journey in natural language.
Exceed your operational objectives (answer rate, first contact resolution, customer effort score) to differentiate yourself in the long term.
Discover why our customers are using calldesk
We’ve deployed four AI-powered voice agents to offer our customers a phone selfcare service. The cost to handle simple requests over the phone has dropped by 70%!
Thanks to our voice agent Julie, we can better filter calls and automate simple conversations, while providing the best quality of service to our customers.
Calldesk has enabled us to automate over 80% of several single call streams. And our customer service is now available 24/7!
Send us a message and we'll be happy to answer your questions.