We have built strong strategic partnerships with leading players in customer relationship.
Easily deploy voice agents in your contact center thanks to our native integrations with leading softwares.
Thanks to calldesk certifications®, your regular partners' teams are trained to build and integrate voice agents with your existing infrastructure.
Partnerships with major technological players allow us to offer the best technical performance while ensuring the security of your customers' data.
For our partners' teams, obtaining calldesk certifications demonstrates their technical excellence in the use of our studio:
Leader on the contact center software market, Nice InContact offers a reliable and ergonomic solution hosted in the cloud: CX One.
Thanks to the native integration of CX One with calldesk, you can configure and deploy a voice agent in minutes.
Talkdesk is an enterprise cloud contact center and a “leader” in Gartner’s Contact Center as a Service Magic Quadrant.
Talkdesk offers a native integration with calldesk, allowing to easily deploy AI voice agents on call flows.
A world leader in cloud computing, Amazon Web Services enables calldesk to leverage the most advanced technologies for security and resiliency.
In October 2020, calldesk has won the AWS' "Architecture of the Year" trophy.
With more than 20 years of experience, SOFTEL's international team of consultants creates and deploys enterprise solutions and software for customer relationship centers.
Contact us to discuss your specific technology environment and integration issues.
A world leader in software and cloud computing, Microsoft provides a suite of cloud-based technology building blocks that are functional in 42 languages.
Since 2017, calldesk has been selected to integrate the "Microsoft for startups " program.
easiware is a multi-channel customer interaction management platform. Their simple and intuitive interface help customer services to develop customer satisfaction and grow brand love across all channels: email, chat, Whatsapp, phone, online reviews, etc.
Labeled FrenchTech, Axialys is a technology company that provides SMBs and key accounts with a SaaS software suite that allows them to manage their telephone system and customer relations efficiently, intuitively, and in the cloud.
Discover our 2021 ebook "How to develop self-service over the phone with AI-powered voice agents?"