the level of maturity of your organization
a clear vision of your call reasons
the use cases to automate first
the success of your voice agent project
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Study of incoming flows to pre-classify recurring requests
An AI-powered sentiment analysis to clarify your callers' expectations
A benchmark of your contact center's maturity level for conversational AI
Identification of use cases to exploit, simplify, automate and eliminate
Presentation of the diagnosis result and estimation of a voice agent project ROI
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