30 day go-live roadmap
Your strategic partner in going from use case to production callbot in 30 days
Risk-free guarantee with satisfaction checkpoint before full rollout
Risk-free guarantee with satisfaction checkpoint before full rollout
Risk-free guarantee with satisfaction checkpoint before full rollout
Change management and full-service onboarding for enterprise teams
Change management and full-service onboarding for enterprise teams
Change management and full-service onboarding for enterprise teams
Data privacy & compliance assurance throughout the entire setup & journey
Data privacy & compliance assurance throughout the entire setup & journey
Data privacy & compliance assurance throughout the entire setup & journey
Our roadmap is perfect for:
Organizations who want to understand the automation potential of their customer calls before committing
CX teams seeking wins with measurable ROI and customer service leaders looking to reduce operational costs and boost CSAT
Organizations in regulated industries (e.g., banking, insurance, energy) needing AI compliant with GDPR, AI Act, etc.
Our roadmap is perfect for:
Organizations who want to understand the automation potential of their customer calls before committing
CX teams seeking wins with measurable ROI and customer service leaders looking to reduce operational costs and boost CSAT
Organizations in regulated industries (e.g., banking, insurance, energy) needing AI compliant with GDPR, AI Act, etc.
De-risk your automation project with
our 30-day roadmap to production
Your strategic partner from use case discovery to
Your strategic partner from use case discovery to
Your strategic partner from use case discovery to
production callbot in 30 days.
production callbot in 30 days.
production callbot
in 30 days.
Our AI-powered diagnostic scans your calls and finds the highest impact automation opportunities, so you can deploy a callbot with clarity and confidence-fast.
Our AI-powered diagnostic scans your calls and finds the highest impact automation opportunities, so you can deploy a callbot with clarity and confidence-fast.
Our AI-powered diagnostic scans your calls and finds the highest impact automation opportunities, so you can deploy a callbot with clarity and confidence-fast.
1 - 7 DAYS
1 - 7 DAYS
1 - 7 DAYS
An AI-powered calls diagnostic & insights report
Output: Executive-ready report with top use cases, automation potential, cost savings, and ROI estimates
Impact: Clear, data-backed automation roadmap and business case
the process
1
We plugin our “scanbot" expert LLM to your call infrastructure.
2
The scanbot expert LLM anonymizes and analyzes all your calls.
3
The LLM generates insights classified by use case.
4
We provide you the full report including automation potential, cost savings and potential ROI for each use case.
example
For a large logistics provider, our diagnostic uncovered that 57% of inbound customer service calls were simple status checks or appointment confirmations. These became the first automation targets—delivering immediate ROI with minimal risk.
An AI-powered calls diagnostic & insights report
Output: Executive-ready report with top use cases, automation potential, cost savings, and ROI estimates
Impact: Clear, data-backed automation roadmap and business case
the process
1
We plugin our “scanbot" expert LLM to your call infrastructure.
2
The scanbot expert LLM anonymizes and analyzes all your calls.
3
The LLM generates insights classified by use case.
4
We provide you the full report including automation potential, cost savings and potential ROI for each use case.
example
For a large logistics provider, our diagnostic uncovered that 57% of inbound customer service calls were simple status checks or appointment confirmations. These became the first automation targets—delivering immediate ROI with minimal risk.
An AI-powered calls diagnostic & insights report
Output: Executive-ready report with top use cases, automation potential, cost savings, and ROI estimates
Impact: Clear, data-backed automation roadmap and business case
the process
1
We plugin our “scanbot" expert LLM to your call infrastructure.
2
The scanbot expert LLM anonymizes and analyzes all your calls.
3
The LLM generates insights classified by use case.
4
We provide you the full report including automation potential, cost savings and potential ROI for each use case.
example
For a large logistics provider, our diagnostic uncovered that 57% of inbound customer service calls were simple status checks or appointment confirmations. These became the first automation targets—delivering immediate ROI with minimal risk.
7 - 30 DAYS
7 - 30 DAYS
7 - 30 DAYS
We design and deploy your pilot callbot in production
Output: Fully functional LLM Callbot tailored to your top-priority use case.
Impact: Real-world performance, fast time-to-value, and measurable impact on CX and costs.
the process
1
In order to build, we start reviewing your telephony infrastructure for optimal integration.
2
Together, we assess and choose the highest value use cases that we want to create the pilot bot for.
3
We discuss your desired knowledgebase, policy, filter and workflow setup and provide a best-advisory session to your team.
4
We then start designing your voice agent tailored to your needs.
5
We start connecting APIs to your relevant tools like CRMs, ERPs, other tools and even build custom integrations when needed.
6
Together, we conduct final policy reviews and start testing the bot.
7
You get an onboarding session and access to the management console for exploration.
example
For an e-commerce retailer, the pilot bot was built to handle “Where is my order?” inquiries. In under 3 weeks, it resolved 41% of calls autonomously, with CSAT scores matching human agents.
collaboration & flexibility
Every pilot is co-designed with your CX, IT, and compliance teams. Whether your workflows are rigid or fast-evolving, we adapt to your internal processes and co-build with your people—so the bot fits naturally into your operation.
We design and deploy your pilot callbot in production
Output: Fully functional LLM Callbot tailored to your top-priority use case.
Impact: Real-world performance, fast time-to-value, and measurable impact on CX and costs.
the process
1
In order to build, we start reviewing your telephony infrastructure for optimal integration.
2
Together, we assess and choose the highest value use cases that we want to create the pilot bot for.
3
We discuss your desired knowledgebase, policy, filter and workflow setup and provide a best-advisory session to your team.
4
We then start designing your voice agent tailored to your needs.
5
We start connecting APIs to your relevant tools like CRMs, ERPs, other tools and even build custom integrations when needed.
6
Together, we conduct final policy reviews and start testing the bot.
7
You get an onboarding session and access to the management console for exploration.
example
For an e-commerce retailer, the pilot bot was built to handle “Where is my order?” inquiries. In under 3 weeks, it resolved 41% of calls autonomously, with CSAT scores matching human agents.
collaboration & flexibility
Every pilot is co-designed with your CX, IT, and compliance teams. Whether your workflows are rigid or fast-evolving, we adapt to your internal processes and co-build with your people—so the bot fits naturally into your operation.
We design and deploy your pilot callbot in production
Output: Fully functional LLM Callbot tailored to your top-priority use case.
Impact: Real-world performance, fast time-to-value, and measurable impact on CX and costs.
the process
1
In order to build, we start reviewing your telephony infrastructure for optimal integration.
2
Together, we assess and choose the highest value use cases that we want to create the pilot bot for.
3
We discuss your desired knowledgebase, policy, filter and workflow setup and provide a best-advisory session to your team.
4
We then start designing your voice agent tailored to your needs.
5
We start connecting APIs to your relevant tools like CRMs, ERPs, other tools and even build custom integrations when needed.
6
Together, we conduct final policy reviews and start testing the bot.
7
You get an onboarding session and access to the management console for exploration.
example
For an e-commerce retailer, the pilot bot was built to handle “Where is my order?” inquiries. In under 3 weeks, it resolved 41% of calls autonomously, with CSAT scores matching human agents.
collaboration & flexibility
Every pilot is co-designed with your CX, IT, and compliance teams. Whether your workflows are rigid or fast-evolving, we adapt to your internal processes and co-build with your people—so the bot fits naturally into your operation.
30 - 60 DAYS
30 - 60 DAYS
30 - 60 DAYS
We expand the capabilities of your callbot
Output: A battle-tested, optimized LLM callbot with additional capabilities and integrations with your systems (CRM, internal database, etc.)
Impact: Scaling automation with increasing impact on operational costs and customer experience, validating initial business case.
the process
1
Start health monitoring, performance & compliance review.
2
We optimize the agent based on feedback and performance.
3
We start to expand workflows at high success rates.
4
We create bots for new use cases.
example
In the banking sector, a trial bot started by automating lost card reports. After demonstrating success, it was quickly expanded to handle PIN resets and transaction disputes, automating 3 use cases in less than 60 days.
Auto leasing
Banking
Ecommerce
Energy
Insurance
Logistics
Retail
Travel
collaboration & flexibility
Our experts remain embedded with your team during the trial phase. We iterate quickly based on your live call data, frontline team input, and customer feedback. Everything is adjusted to fit your internal KPIs and roadmap.
We expand the capabilities of your callbot
Output: A battle-tested, optimized LLM callbot with additional capabilities and integrations with your systems (CRM, internal database, etc.)
Impact: Scaling automation with increasing impact on operational costs and customer experience, validating initial business case.
the process
1
Start health monitoring, performance & compliance review.
2
We optimize the agent based on feedback and performance.
3
We start to expand workflows at high success rates.
4
We create bots for new use cases.
example
In the banking sector, a trial bot started by automating lost card reports. After demonstrating success, it was quickly expanded to handle PIN resets and transaction disputes, automating 3 use cases in less than 60 days.
Auto leasing
Banking
Ecommerce
Energy
Insurance
Logistics
Retail
Travel
collaboration & flexibility
Our experts remain embedded with your team during the trial phase. We iterate quickly based on your live call data, frontline team input, and customer feedback. Everything is adjusted to fit your internal KPIs and roadmap.
We expand the capabilities of your callbot
Output: A battle-tested, optimized LLM callbot with additional capabilities and integrations with your systems (CRM, internal database, etc.)
Impact: Scaling automation with increasing impact on operational costs and customer experience, validating initial business case.
the process
1
Start health monitoring, performance & compliance review.
2
We optimize the agent based on feedback and performance.
3
We start to expand workflows at high success rates.
4
We create bots for new use cases.
example
In the banking sector, a trial bot started by automating lost card reports. After demonstrating success, it was quickly expanded to handle PIN resets and transaction disputes, automating 3 use cases in less than 60 days.
Auto leasing
Banking
Ecommerce
Energy
Insurance
Logistics
Retail
Travel
collaboration & flexibility
Our experts remain embedded with your team during the trial phase. We iterate quickly based on your live call data, frontline team input, and customer feedback. Everything is adjusted to fit your internal KPIs and roadmap.
Calldesk is not just a software platform
We’re your strategic partner in customer service automation. Our implementation process is made to help you.
Deploy AI callbots effectively at scale,
backed by deep industry expertise
hands-on guidance at every step of the way.
Calldesk is not just a software platform
We’re your strategic partner in customer service automation. Our implementation process is made to help you.
Deploy AI callbots effectively at scale,
backed by deep industry expertise
hands-on guidance at every step of the way.
At every stage, we work alongside your team.
Bringing not just the tech, but the know-how to make it work in your organization.
At every stage, we work alongside your team.
Bringing not just the tech, but the know-how to make it work in your organization.
At every stage, we work alongside your team.
Bringing not just the tech, but the know-how to make it work in your organization.