Enterprise Security
Privacy and security is at the heart of every step we take
trusted by GLOBAL ENTERPRISES
Enterprise-grade security
Calldesk ensures your data is protected with end-to-end encryption, multi-factor authentication, and advanced threat detection. Hosted on AWS, the platform meets rigorous standards to safeguard your business and customer information.
Enterprise-grade security
Calldesk ensures your data is protected with end-to-end encryption, multi-factor authentication, and advanced threat detection. Hosted on AWS, the platform meets rigorous standards to safeguard your business and customer information.
Enterprise-grade security
Calldesk ensures your data is protected with end-to-end encryption, multi-factor authentication, and advanced threat detection. Hosted on AWS, the platform meets rigorous standards to safeguard your business and customer information.
Scalable SaaS solution
Calldesk’s flexible architecture supports businesses of any size, effortlessly handling increasing volumes of customer interactions. With high availability, SLA-backed uptime, and seamless scalability, it grows with your organization without adding complexity .
Scalable SaaS solution
Calldesk’s flexible architecture supports businesses of any size, effortlessly handling increasing volumes of customer interactions. With high availability, SLA-backed uptime, and seamless scalability, it grows with your organization without adding complexity .
Scalable SaaS solution
Calldesk’s flexible architecture supports businesses of any size, effortlessly handling increasing volumes of customer interactions. With high availability, SLA-backed uptime, and seamless scalability, it grows with your organization without adding complexity .
Data privacy & compliance
Built for global enterprises, Calldesk adheres to regulations like GDPR, offering full control over data retention and audit trails. Sensitive customer information remains secure and compliant at every step.
Data privacy & compliance
Built for global enterprises, Calldesk adheres to regulations like GDPR, offering full control over data retention and audit trails. Sensitive customer information remains secure and compliant at every step.
Data privacy & compliance
Built for global enterprises, Calldesk adheres to regulations like GDPR, offering full control over data retention and audit trails. Sensitive customer information remains secure and compliant at every step.
Dependable generative AI
Calldesk’s Generative AI operates within strict guardrails to ensure responses are accurate, brand-aligned, and trustworthy. With advanced filtering and monitoring, the platform delivers AI innovation you can rely on.
Dependable generative AI
Calldesk’s Generative AI operates within strict guardrails to ensure responses are accurate, brand-aligned, and trustworthy. With advanced filtering and monitoring, the platform delivers AI innovation you can rely on.
Dependable generative AI
Calldesk’s Generative AI operates within strict guardrails to ensure responses are accurate, brand-aligned, and trustworthy. With advanced filtering and monitoring, the platform delivers AI innovation you can rely on.
Connect Calldesk to your current systems with ease
Calldesk works smoothly with platforms like Genesys, NICE, Twilio, Salesforce, and ServiceNow, ensuring compatibility with your existing setup. Maximize the impact of your AI Agents by integrating them securely into your trusted tools and workflows.
“Thanks to the voice agent, advisors can be employed on higher value-added tasks, making the work of the agencies more fluid”
Silvia Fabarro, Enedis
Customer Department Manager
“The challenge we set to ourselves, with the team, was to succeed in gaining agility to go as fast as calldesk did.”
Wilfried Briand, CNP Assurances
Head of Digital Transformation Programs
“Thanks to the integration of Calldesk callbots on our two phone lines for individuals and professionals, we have been able to increase the proportion of resolved requests, while allowing our human agents to focus on higher value-added tasks.”
Pierre Grauby, French Post Group
Customer Experience Director
“With the deployment of Calldesk across all our contact centers in Europe, we have unified the customer experience across our countries and brands, achieved significant economies of scale, and supported our employees in mastering bleeding edge AI tools.”
Bruno Caradec, Stellantis Group
Retail Operations Director
“Thanks to the voice agent, advisors can be employed on higher value-added tasks, making the work of the agencies more fluid”
Silvia Fabarro, Enedis
Customer Department Manager
“The challenge we set to ourselves, with the team, was to succeed in gaining agility to go as fast as calldesk did.”
Wilfried Briand, CNP Assurances
Head of Digital Transformation Programs
“Thanks to the integration of Calldesk callbots on our two phone lines for individuals and professionals, we have been able to increase the proportion of resolved requests, while allowing our human agents to focus on higher value-added tasks.”
Pierre Grauby, French Post Group
Customer Experience Director
“With the deployment of Calldesk across all our contact centers in Europe, we have unified the customer experience across our countries and brands, achieved significant economies of scale, and supported our employees in mastering bleeding edge AI tools.”
Bruno Caradec, Stellantis Group
Retail Operations Director
trusted by GLOBAL ENTERPRISES
Perfect the customer experience while
driving down costs by 50%
At every stage, we work alongside your team.
Bringing not just the tech, but the know-how to make it work in your organization.
At every stage, we work alongside your team.
Bringing not just the tech, but the know-how to make it work in your organization.
At every stage, we work alongside your team.
Bringing not just the tech, but the know-how to make it work in your organization.