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CNP Assurances automates 90% of repetitive calls with AI voice agent

CNP Insurances has increased its teams' productivity by 40% thanks to its voice agent "Julie". A testimonial of Wilfried Briand, Director of Digital Transformation Programs.

How Enedis reaches 75% of self-service over the phone on "delivery point" searches

Enedis has implemented a voice agent to reduce handling of inbound call flows by 80%. Read the testimony of Silvia Fabarro, Customer, Territory and Europe department manager.

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Voice AI 2025: Strategic Trends, Transformative Innovations, and the Path Forward

Discover the strategic trends, transformative innovations, and future path of Voice AI for 2025, starting today

How to future-proof your contact center

Discover actionable steps to future-proof your contact center with cutting-edge strategies for 2025

How OUI.sncf has extended customer autonomy by deploying 3 voice agents

OUI.sncf has deployed 3 voice agents to extend customer autonomy. Discover the feedback of Evelyne Papon, Head of digital customer projects for France & Europe.

How Dalkia absorbs call spikes with its voice agents

Dalkia, an EDF subsidiary, absorbs call spikes using a voice agent. Claude Desmoucelles, contact centre director, provides feedback on its implementation.

All

Strategic Guides

Whitepapers & Industry Reports

Case Studies

Blog

CNP Assurances automates 90% of repetitive calls with AI voice agent

CNP Insurances has increased its teams' productivity by 40% thanks to its voice agent "Julie". A testimonial of Wilfried Briand, Director of Digital Transformation Programs.

How Enedis reaches 75% of self-service over the phone on "delivery point" searches

Enedis has implemented a voice agent to reduce handling of inbound call flows by 80%. Read the testimony of Silvia Fabarro, Customer, Territory and Europe department manager.

Voice AI 2025: Strategic Trends, Transformative Innovations, and the Path Forward

Discover the strategic trends, transformative innovations, and future path of Voice AI for 2025, starting today

How to future-proof your contact center

Discover actionable steps to future-proof your contact center with cutting-edge strategies for 2025

How OUI.sncf has extended customer autonomy by deploying 3 voice agents

OUI.sncf has deployed 3 voice agents to extend customer autonomy. Discover the feedback of Evelyne Papon, Head of digital customer projects for France & Europe.

How Dalkia absorbs call spikes with its voice agents

Dalkia, an EDF subsidiary, absorbs call spikes using a voice agent. Claude Desmoucelles, contact centre director, provides feedback on its implementation.

All

Strategic Guides

Whitepapers & Industry Reports

Case Studies

Blog

CNP Assurances automates 90% of repetitive calls with AI voice agent

CNP Insurances has increased its teams' productivity by 40% thanks to its voice agent "Julie". A testimonial of Wilfried Briand, Director of Digital Transformation Programs.

How Enedis reaches 75% of self-service over the phone on "delivery point" searches

Enedis has implemented a voice agent to reduce handling of inbound call flows by 80%. Read the testimony of Silvia Fabarro, Customer, Territory and Europe department manager.

Voice AI 2025: Strategic Trends, Transformative Innovations, and the Path Forward

Discover the strategic trends, transformative innovations, and future path of Voice AI for 2025, starting today

How to future-proof your contact center

Discover actionable steps to future-proof your contact center with cutting-edge strategies for 2025

How OUI.sncf has extended customer autonomy by deploying 3 voice agents

OUI.sncf has deployed 3 voice agents to extend customer autonomy. Discover the feedback of Evelyne Papon, Head of digital customer projects for France & Europe.

How Dalkia absorbs call spikes with its voice agents

Dalkia, an EDF subsidiary, absorbs call spikes using a voice agent. Claude Desmoucelles, contact centre director, provides feedback on its implementation.