AI-powered CALLS ASSESSMENT
Discover the automation potential hidden in your customer calls
Unlock immediate, data-driven insights with Calldesk’s AI-powered calls assessment.
You need hard data before you can automate – Calldesk delivers it
Automation in customer service is no longer a question of if — but where to start, what to prioritize, and how to maximize returns.
For most enterprise CX teams, this presents 3 challenges
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You have thousands of hours of customer calls, but no clear visibility into automation potential.
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You need to validate feasibility before involving budgets, IT, or procurement.
3
You must build a strong, data-backed business case to align stakeholders.
That’s exactly what our AI-powered diagnostic solves — fast, easy, and fully guided.
A 7-Day Process. Zero Disruption. Immediate Executive Insights.
Step 1 — Connect
We securely connect to your historical call recordings or transcripts — no operational disruption, full GDPR & AI Act compliance.
Step 2 — Analyze
Step 3 — Deliver
You receive a comprehensive executive report with:
Automation opportunity map by use case
Feasibility scoring
Cost reduction and ROI projections
Prioritized action plan
Risk-Free, Zero-Commitment Discovery
No disruption to your operations
No obligation to continue after the diagnostic
Immediate executive-level insights
What Our Diagnostics Have Uncovered
Logistics (Delivery Company)
57% of inbound calls were appointment confirmations & delivery time checks — now fully automated with CSAT equal to live agents
Banking (Tier 1 Bank)
Lost card reports, PIN resets, and transaction disputes automated within 60 days after diagnostic validation.
E-Commerce (Large Retailer)
"Where is my order?" calls represented 41% of volume — fully automated within 3 weeks of pilot launch.
Validate Automation Potential
Before You Invest
In just 7 days, you’ll have full clarity on where AI can deliver real ROI — without any risk, disruption, or upfront commitment.
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